✦ Get In Touch

We'd love to hear from you

Have questions about MentalSynch? Our team is ready to help. Reach out and we'll get back to you as soon as possible.

✉️

Email

mentalsynch@gmail.com

We reply within 24 hours

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Phone

+254 706 848263

Mon–Fri, 8am–6pm EAT

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Response Time

Under 24 hours

For general inquiries

📍

Office

Riverside Drive, Nairobi

Kenya, East Africa

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Mental Health Crisis?

Our crisis support team is available 24/7 — no judgment, just help.

📞 Call Crisis Hotline

FAQ

Common questions

How does the personality matching work?

Our AI analyzes your personality traits using MBTI and Big Five frameworks to match you with therapists who specialize in your communication style and needs.

Is my information kept private?

Absolutely. We use end-to-end encryption and maintain HIPAA-level compliance. Your data is never shared without your explicit consent.

Can I switch therapists if needed?

Yes! You can request a new match at any time. We want you to find the perfect fit for your wellness journey.

What payment methods do you accept?

We accept all major credit/debit cards, PayPal, and M-Pesa for our users across Africa.

Locations

Where we are

🇰🇪

Nairobi

Headquarters

Riverside Drive, Nairobi, Kenya

🇺🇬

Kampala

Coming Soon

Kampala, Uganda

🇹🇿

Dar es Salaam

Coming Soon

Dar es Salaam, Tanzania

Ready to start your wellness journey?

Join thousands of people who have transformed their mental health with MentalSynch.

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